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GDPR Policy

 

Welcome to Domunera(Hereinafter Referred To As "We") online store. We place strong emphasis on compliant data handling and the protection of personal information, and we are committed to managing relevant data in a transparent, careful, and controlled manner throughout our services. This GDPR policy explains our data processing principles, legal bases, and the rights available to you.

1. Scope Of Application

This GDPR policy applies to personal information processing activities that occur when you use our online store and related services, including but not limited to website browsing, order placement, communication with us, and after sales support. This policy applies exclusively to online service scenarios.

2. Principles Of Personal Data Processing

When processing personal information, we follow these core principles.

  • Processing data lawfully, fairly, and transparently.
  • Using data only for clearly defined and legitimate purposes.
  • Ensuring data accuracy and timely updates where necessary.
  • Retaining data only for reasonable periods and applying appropriate protection measures.

3. Purposes Of Data Use

We process personal information primarily for the following purposes.

  • Processing orders and providing the services you have selected.
  • Communicating with you for service related matters and support.
  • Maintaining website operation, security, and functional stability.
  • Improving overall service experience and preventing improper activities.

4. Lawful Bases For Data Processing Under GDPR

We process personal information in accordance with GDPR principles based on the following lawful grounds.

  • Performance of a contract: Completing order processing and delivering purchased services.
  • Explicit consent: Using information for communications where you have voluntarily agreed.
  • Compliance with legal obligations: Processing data for tax, accounting, and necessary regulatory purposes.
  • Legitimate interests: Enhancing service experience, maintaining system security, and preventing fraud.

5. Data Retention And Security Measures

We retain personal information only for the duration necessary to achieve the stated purposes. Technical and organizational measures are applied to protect data against unauthorized access, disclosure, or misuse.

6. Your Data Rights

You have the following rights regarding your personal information.

  • Request access to the personal information we hold.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of data within a reasonable scope.
  • Withdraw consent or authorization previously granted.

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Policy Updates

This GDPR policy may be updated to reflect service adjustments or operational needs. Any updates will be published on this page and will take effect immediately. We recommend reviewing this policy periodically for the latest information.

Contact Us

Contact address: 309 East Martintown Road, Apartment H4, North Augusta, SC 29841-4079, United States
Customer service phone: +1 (845) 699-9878
Customer service email: team@domunera.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)