Purchase And Payment Process
Welcome to Domunera(Hereinafter Referred To As "We") online store. This purchase and payment process outlines each step from selecting products to completing payment, helping you clearly understand how orders are placed and processed through our online store.
1. Browsing And Product Selection
You may explore our website to review product details, including descriptions, specifications, and displayed prices. Once you have selected the desired items, you can add them to your shopping cart and proceed to checkout.
2. Order Review And Information Submission
Before confirming your order, you will be asked to review and provide necessary order information.
- Delivery recipient name and contact information.
- Accurate delivery address details.
- Selected items, quantities, and order total.
Please ensure all information is complete and accurate to avoid processing delays.
3. Payment Confirmation
After reviewing your order details, you may follow the on screen instructions to complete payment.
- The payable amount is shown clearly on the checkout page.
- All listed prices include applicable taxes and related charges.
- Once payment is successfully completed, an order confirmation will be generated.
4. Order Processing After Payment
When payment is confirmed, your order will enter the processing stage.
- Orders are reviewed and prepared in sequence.
- Order status updates will be communicated using your provided contact details.
If payment is not completed successfully, the order will not proceed and you may attempt payment again.
5. Transaction Security
We apply reasonable measures to support a secure and stable payment environment. We recommend keeping your payment and account details confidential to reduce potential risks.
6. Assistance With Payment Issues
If you encounter any issues during the purchase or payment process, including payment failure or order status concerns, please contact our customer service team for support.
Contact Us
Contact address: 309 East Martintown Road, Apartment H4, North Augusta, SC 29841-4079, United States
Customer service phone: +1 (845) 699-9878
Customer service email: team@domunera.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)