Privacy Policy
Welcome to Domunera(Hereinafter Referred To As "We") online store. We place great importance on the protection of your personal information and privacy, and we handle relevant data in a prudent, transparent, and reasonable manner. This privacy policy explains how we collect, use, store, and protect your information when you use our online store services, as well as the rights available to you.
1. Scope Of This Policy
This privacy policy applies to personal information processing activities that occur during your use of our online store and related services, including but not limited to website visits, product browsing, order placement, customer communications, and after sales support. This policy applies only to online services directly operated and managed by us.
2. Information Collection And Cookies
When you use our website, we may collect necessary information through technical methods such as Cookies. Cookies are mainly used to support essential website functions, record usage preferences, and enhance overall browsing experience. We use such technologies only within a reasonable and necessary scope.
3. Use Of Information And Sharing
The information we collect is primarily used for the following purposes.
- Processing orders and providing the purchased services.
- Responding to your inquiries, requests, or after sales communications.
- Ensuring the normal operation and security of the website.
- Improving overall user experience and service quality.
We do not use your personal information for purposes unrelated to those listed above, nor do we share your information unnecessarily without your awareness.
4. Data Storage And Cookies Authorization
Your personal information is stored in a secure environment and retained only for a reasonable period necessary to achieve the stated purposes. Cookies are used with your awareness, and you may manage or adjust Cookies preferences through your browser settings. Please note that restricting Cookies may affect certain website functions.
5. User Rights
You have the following rights regarding your personal information.
- Request access to and understanding of the personal information we hold.
- Request correction of inaccurate or incomplete information.
- Request deletion of relevant information within a reasonable scope.
- Withdraw consent or authorization previously provided.
If you wish to exercise any of these rights, you may contact us using the contact details provided at the end of this policy.
6. Legal Basis For Data Processing Under GDPR Policy
We process personal information in accordance with the principles of the GDPR policy and rely on the following lawful bases.
- Performance of a contract: Processing orders and providing the services you have purchased.
- Explicit consent: Used for newsletter subscriptions and related communications where you have voluntarily agreed.
- Compliance with legal obligations: For tax, accounting, and necessary regulatory purposes.
- Legitimate interests: Improving user experience and preventing fraud or improper activities.
7. Policy Updates
We may update this privacy policy from time to time based on operational needs. Any updated version will be published on this page and will take effect immediately. We recommend reviewing this policy periodically for the latest information.
Contact Us
Contact address: 309 East Martintown Road, Apartment H4, North Augusta, SC 29841-4079, United States
Customer service phone: +1 (845) 699-9878
Customer service email: team@domunera.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)